Librarian – Adult Services
North County Regional Library
Charlotte Mecklenburg Library
“Follow your calling, Find your career”
Please apply by 11/17/25
Salary Range $54,361.60 - $67,952.00
This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
Charlotte Mecklenburg Library is one of America’s leading urban public libraries, serving one of the country’s great emerging metropolitan areas in North Carolina. Our library system serves a community of approximately one million citizens in the city of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius, and Huntersville – all located in Mecklenburg County. Accessible and welcoming to all, our library celebrates the joy of reading, fosters learning and growth, connects people to each other and the world, and inspires individuals with what they can achieve. Through our 20 locations, online, and through targeted outreach, we deliver exceptional library services and programs with a mission to create a community of readers and empower individuals with free access to information and the universe of ideas.
Location:
North County Regional Library
16500 Holly Crest Ln
Huntersville, NC 28078
Schedule:
Full Time 40 hours per week, Benefit Eligible
M-W, F 8:00am – 5:00pm
Thursday 11:00a - 8:00pm
Rotating weekends
The North County Regional Library, located in Huntersville, NC, is a dynamic hub serving the thriving Huntersville area. This spacious branch offers a robust collection and state-of-the-art amenities, including a dedicated makerspace that fosters creativity and hands-on learning for all ages. With a strong focus on digital literacy, community engagement, and educational programming, North County Regional is a welcoming space for collaboration and lifelong learning. The library’s dedicated team works to support and inspire the community, forming connections with local organizations to meet the diverse needs of Huntersville residents.
Position Summary:
The Adult Services Librarian will lead workforce development initiatives for the North County Regional community, supporting customers in developing employment, business, and digital literacy skills through programs, classes, and one-on-one assistance. This position performs professional and technical library work in Adult Services and is responsible for assisting customers in accessing a wide range of resources in multiple formats—print, digital, and media. The Librarian works within the branch team to create a welcoming and engaging environment for all. This position leads age-appropriate programs for teens, emerging adults, adults, and seniors. Some responsibilities may include teaching digital literacy classes, technology tutoring, resume workshops, book clubs, and other required relevant programs.
Programming – The Adult Services Librarian plans, facilitates, and evaluates programs that promote workforce readiness, support business development, vulnerable communities and lifelong learning for adults and senior adults. The librarian collaborates with community partners to design outreach and learning opportunities that strengthen employability and digital skills while also supporting branch-wide adult programming goals.
Leadership – The Adult Services Librarian provides leadership in workforce programming, offering training and mentorship to staff on business and digital literacy services. This position works closely with Access Services and other departments to ensure high-quality service delivery, develops community partnerships, and identifies outreach opportunities that expand library impact. The librarian may support volunteer coordination and supports branch management as Manager on Duty.
Through collaboration, innovation, and community engagement, the Adult Services Librarian contributes to a welcoming and supportive environment that promotes personal growth, career advancement, and lifelong learning for all library customers.
Essential Functions:
- Meet customers' informational, research, and pleasure reading needs by matching requests to appropriate resources.
- Determine the timeliest, authoritative, and appropriate information source for each customer, based on questions asked, the information required, and the format (print, non-print) that provides the most effective delivery.
- Train customers in the use of electronic reference resources, internet searches, e-books, and digital downloads; provide guidance and instruction for both general and specific requests.
- Enable customers to operate PCs, tablets, and mobile devices to access digital materials.
- Troubleshoot problems or instruct customers in the use of software and hardware; assess the level of instruction needed to use technology.
- Manage and maintain library materials in specific, assigned areas of the collection by noting community needs and customer requests, consulting reviews and bibliographies, checking lost and missing reports, and recommending purchases.
- Perform relevant collection management tasks to ensure that resources are available to meet the informational and recreational needs of the community.
- Provide quality programming for a targeted audience; create promotional materials and merchandise the collection with displays.
- Develop varied and creative programs, publications, and displays to enhance library services.
- Continue professional development through workshops, classes, webinars, conferences, and retreats; request marketing assistance as needed.
- Choose activities to enhance or develop skills needed to meet professional or learning goals.
- Perform administrative duties that may include serving as Manager on Duty, scheduling employees, submitting maintenance and IT tickets, dealing with customer concerns, and reserving spaces.
- Exercise sound judgment and use available resources to determine the action needed.
- Increase the reach of programs and services to adults and senior adults from underrepresented and underserved groups.
Minimum Qualifications:
Minimum of two years of public library experience
Education:
Master’s degree in library science from an ALA-accredited institution
Licenses and Certifications:
- NC Public Library certification required or must be obtained within 12 months of hire
Preferred Qualifications:
- Experience teaching or conducting programs related to workforce or business-related skills
- Experience working with adults and senior adults
- Experience organizing large-scale programs or events
- Experience collaborating with organizations and team members and evaluating programs and services
- Experience designing programs and outreach services for vulnerable populations
- Ability to train customers in the use of electronic reference resources, internet searches, e-books, and digital downloads; provide guidance and instruction for both general and specific requests
Knowledge, Skills, and Abilities:
Knowledge of
Library science
Reference interview process
Familiarity with the library's classification system, cataloging interface of the Online Public Access Catalog and OCLC/MARC records
Skills:
Familiarity with readers' advisory and reference resources
Excellent customer service, including strong verbal and written skills.
Working with a diverse population
Assessing a customer's needs and abilities to match them with the appropriate information or materials.
Excellent time-management skills with attention to detail
Abilities:
Decision- Making: Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probably consequences.
Collaboration: Working effectively and cooperatively with others; establishing and maintain good working relationships
Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently.
Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
Continuous Leaning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
Computer Skills:
Advanced proficiency in various computer applications
Technological adeptness with PCs, tablets and mobile devices, internet and database searching, and email
Work Environment:
Work Environment Works in an office setting with moderate noise
Fast paced library environment
Selection:
This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations.
Reasonable Accommodations Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement:
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
