Inside Sales Representative (WFH+ Uncapped Commission) I I I I I I

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<p>As an <strong>Inside Sales Representative</strong>, the role is to make meaningful connections with customers and their caregivers to sell Lively products and services that support the customer’s unique health and safety needs. Sales Representatives receive inbound sales and activations calls and use a consultative sales approach to make the best recommendation for products, plans, and value-added services that can enhance or even save lives. To thrive in this role, the Representative must be able to actively listen, deliver kind and clear communication, excel at problem solving, skilled in digital tools and be performance driven.</p> <p> <strong>Pay:</strong> $19/hour base pay, plus uncapped commissions. The average compensation including base + commission is between $53,000 to $55,000 annually. Top sales agents exceed this average.</p> <p>This role is <strong>remote</strong> but may involve occasional onsite collaboration at our Best Buy Health office. For this role, you must be located within a commutable distance to Novi, Michigan. The recruiter or hiring manager will provide more details during the hiring process.</p> <p> <strong>What you’ll do</strong></p> <ul> <li>Work during scheduled shifts to answer high volumes of inbound sales calls from existing and/or new customers, following SOPs and ensuring adherence to quality and legal standards </li> <li>Apply active listening skills to understand and identify customer needs in order to provide relevant, accurate information on Lively products and services and recommend appropriate solutions </li> <li>Effectively and efficiently close sales of products, upgrades, and additional value-added services to maximize value to the customer </li> <li>Become an expert on the Lively product line and understand specific features and limitations of each product, package, and service feature; stay up to date on pricing plans and available promotions </li> <li>Configure and maintain a remote workstation, including hardware setup (e.g., multiple screens, docking stations) and software applications (e.g., CRM tools, VPN access). </li> <li>Meet or Exceed key performance indicators, goals and objectives on a monthly basis </li> <li>Learn and utilize team tools and sales software and payment systems, adopting new systems and processes as required </li> <li>Develop and tailor sales approach and skillset by incorporating feedback and coaching from team leaders and supervisors </li> <li>Understand the role that Lively products and services play in the broader spectrum of Best Buy Health offerings </li> <li>Activate new lines of service for phones/devices purchased through retail partners as required </li> <li>Other duties as assigned </li> </ul> <p> <strong>Basic qualifications</strong> </p> <ul> <li>1 Year of sales experience required </li> <li>1 Year of experience interfacing with customers and applying interpersonal skills to meet customer needs </li> <li>1 Year of experience meeting/exceeding clearly defined performance metrics </li> <li>1 Year of experience working with a computer including proficiency in typing, navigating across multiple applications at once, and with Microsoft Office Suite including Outlook, Teams, etc. </li> </ul> <p> <strong>Preferred qualifications</strong> </p> <ul> <li>1 year working in a call center environment </li> <li>1 year working in an inbound sales environment </li> <li>Experience using Sales Software including Costguard, Microsoft Analytics CRM, Salesforce or similar </li> </ul> <p> <strong>What’s in it for you</strong> <br />We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.</p> <p>Our benefits include: </p> <ul> <li>Comprehensive benefits including tuition reimbursement, caregiver support, and more </li> <li>Additional Contests to increase earnings </li> <li>Weekend Pay Differential </li> <li>No Sunday Hours </li> <li>4×10 Shifts Available </li> </ul> <p> <strong>About us</strong> </p> <p>Best Buy Health aims to enrich and save lives through technology and meaningful connections. Our strategy focuses on three main areas: consumer health products that help customers live healthier lives, device-based emergency response services for the active aging population, and virtual care offerings that help to connect patients and physicians.</p> <p>Best Buy Health is an Equal Opportunity Employer that complies with Section 503 of the Rehabilitation Act and Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) <strong></strong> We are committed to equal employment opportunity for all applicants and employees. Learn more about our commitment HERE .</p> <p> <strong>Reasonable Accommodation</strong><br />Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth, and related conditions, and otherwise as required by applicable law. If you need a reasonable accommodation in the application process – to access job postings, to apply for a job, for a job interview, for pre-employment processes or with the onboarding process – please contact Talent Acquisition at .</p> <p>Position Type: Full timePandoLogic. Category:Sales,<img src="https://www.jobg8.com/Tracking. aspx?5DxEEkE4IazrVjENZSgRoAd" width="0" height="0"></p> <hr class="lis-container__job__content__description__hr">

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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