[Remote] Principal Analyst, Strategic Insights

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Note: The job is a remote job and is open to candidates in USA. Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As a Principal Analyst on the Product Analytics team, you will drive understanding, insights, and decision-making related to the Personal Loans product, influencing strategic growth and optimizing data infrastructure.


Responsibilities

  • Own and define the Personal Loans’s end-to-end data narrative and leverage it to influence strategic growth, risk, and marketplace decisions with senior leadership.
  • Design, implement, and govern the core revenue decomposition models, KPIs, and reporting infrastructure that standardize how the Personal Loans business measures health and identifies high-impact opportunities.
  • Translate complex analytical findings into compelling, concise data stories for executive review (e.g., MBRs/WBRs), proactively closing knowledge gaps and pushing for change in overall business strategy.
  • Conduct deep-dive analyses and modeling to identify significant optimization and growth opportunities, effectively prioritizing efforts.
  • Demonstrate technical ownership by building analytical Proof-of-Concepts (POCs) and partnering with Analytics Engineering to productionalize and automate high-value pipelines and workflows.

Skills

  • Strong analytical and quantitative background with at least 8+ years of professional experience in analytics, data science, or a related quantitative field.
  • Proficiency in data analysis tools, particularly SQL and Python/R.
  • Experience with BI/visualization tools (e.g., Looker, Tableau, Mode).
  • Excellent problem-solving skills with the ability to tackle complex, ambiguous problems with a structured approach.
  • Strong communication and presentation skills, with the ability to articulate complex analytical concepts to diverse audiences.
  • Demonstrated ability to think critically about business problems and the systems they operate within.
  • Master’s / PhD in a quantitative field (e.g., Statistics, Economics, Computer Science, Data Science)
  • Experience in technology, fintech, lending, or two-sided marketplace companies.
  • Proven ability to influence strategic decisions through data-driven insights and narratives, especially at the leadership level.
  • Experience collaborating effectively with Finance teams and executive level stakeholders

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Personal Development and Technology & Ergonomic Budgets
  • Life insurance and disability benefits
  • Clubs and Activities (Game Nights, Fitstarters, Superwomen, Book Club, Investing Club, Money Discussions, Photography Club and Basketball teams)
  • Generous vacation policy
  • 401(k) and Employee Stock Purchase Plan (ESPP)
  • Catered lunches + snacks & drinks

Company Overview

  • Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.

    • Company H1B Sponsorship

  • Upstart has a track record of offering H1B sponsorships, with 48 in 2025, 70 in 2024, 85 in 2023, 85 in 2022, 42 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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