Game Tester / Community Moderator

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About the Company

Ubisoft is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands, including Assassin’s Creed, Far Cry, Watch Dogs, and Tom Clancy’s Rainbow Six. Our global teams are committed to delivering original and memorable gaming experiences across all popular platforms. At Ubisoft, we believe in fostering creativity, innovation, and passion for games, driven by a diverse and inclusive community of players and developers worldwide.

Job Description

Are you passionate about video games and have a keen eye for detail? Do you enjoy interacting with fellow gamers and building positive online communities? Ubisoft is looking for an enthusiastic and dedicated Entry-Level Game Tester / Community Moderator to join our remote team. This is a unique opportunity to turn your love for gaming into a career, contributing directly to the quality and community health of our beloved titles. You will be responsible for meticulously testing games for bugs, providing valuable feedback, and actively engaging with our player base to ensure a welcoming and vibrant online environment. This is a 100% remote position.

Key Responsibilities

  • Execute comprehensive test plans to identify, reproduce, and accurately report software defects and inconsistencies in our games.
  • Provide detailed and constructive feedback on gameplay, features, and overall user experience.
  • Actively monitor and moderate online game forums, social media channels, and in-game chat to ensure a positive and respectful community environment.
  • Enforce community guidelines and policies, addressing inappropriate content or behavior promptly and professionally.
  • Engage with players, respond to inquiries, and escalate complex issues to appropriate internal teams.
  • Collaborate closely with development, quality assurance, and community management teams to enhance game quality and player satisfaction.
  • Stay up-to-date with current gaming trends, community platforms, and industry best practices.

Required Skills

  • Exceptional passion for video games and a broad knowledge of various genres and platforms.
  • Excellent written and verbal communication skills in English.
  • Strong attention to detail and ability to identify subtle bugs and inconsistencies.
  • Ability to work independently in a remote setting and manage time effectively.
  • Basic understanding of online community dynamics and moderation principles.
  • Proficiency with common office software (e.g., Microsoft Office Suite, Google Workspace).

Preferred Qualifications

  • Prior experience in game testing (even as a volunteer or hobbyist) or online community moderation.
  • Familiarity with bug tracking software (e.g., Jira, Bugzilla).
  • Experience participating in or managing online gaming communities.
  • Knowledge of additional languages is a plus.
  • Relevant certifications in quality assurance or community management.

Perks & Benefits

  • Flexible 100% remote work environment.
  • Opportunity to work on exciting, world-renowned gaming titles.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holidays.
  • Employee discounts on Ubisoft games and merchandise.
  • Professional development and career growth opportunities.
  • Access to a vibrant and supportive global gaming community.
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