[Remote] Manager, Automation Systems

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Note: The job is a remote job and is open to candidates in USA. SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. They are seeking an experienced Manager, Automation Systems to lead a team of Systems Engineers focused on automation and integration, while also managing strategic and tactical initiatives across the enterprise.


Responsibilities

  • Lead and mentor a team of business systems engineers focused on automation and integration.
  • Partner with stakeholders to identify automation opportunities and help define an automation roadmap that balances strategic initiatives with tactical needs.
  • Oversee architecture, design, and execution of workflows using integration/automation platforms.
  • Take a hands-on role in the design and development of complex automation workflows and integrations as needed.
  • Serve as a subject matter expert on integration/automation platforms (e.g., Workato, Boomi, MuleSoft).
  • Ensure solutions follow best practices in security, scalability, and maintainability.
  • Ensure best practices for documentation, testing, and change management are followed.
  • Drive adoption of automation solutions across the organization through effective communication and training.
  • Manage vendor relationships, licenses, and system administration responsibilities.

Skills

  • 7+ years of experience in business systems, automation, or enterprise applications, with at least 2+ years in a leadership role.
  • Strong technical expertise with integration and automation/ AI platforms (e.g., Workato, MuleSoft, Glean, etc).
  • Hands-on experience delivering solutions across ERP, CRM, HRIS, or other SaaS business applications.
  • Proven ability to lead cross-functional initiatives and manage competing priorities.
  • Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner.
  • Strong communication and stakeholder management skills.
  • Experience mentoring technical staff and fostering team development.
  • System certifications (Workato, Mulesoft, etc) is a plus.
  • Experience working in a scrum environment is a plus.

Benefits

  • Medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan
  • Flexible spending & health savings account
  • Paid holidays
  • Paid time off
  • Employee assistance program
  • Other company benefits

Company Overview

  • SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. It was founded in 1999, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.momentive.ai.

    • Company H1B Sponsorship

  • SurveyMonkey has a track record of offering H1B sponsorships, with 15 in 2023, 29 in 2022, 10 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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